The use of Fruit Million services is strictly limited to individuals who have reached the age of 18, or the legal minimum age for such activities in their respective jurisdiction, if it is over 18 years. It is illegal for minors to register on our platform or use our services. To rigorously enforce this, we conduct mandatory identity and age verification checks during account registration and as part of the verification process. Should we determine that a person under 18 has created an account or gained unauthorized access, that account will be permanently blocked with immediate effect, and all associated activities will be promptly canceled. We tolerate no exceptions to this rule.

To ensure that your experience on our platform remains positive, we strongly advise you to internalize the following fundamental principles of safe gaming:

• View our platform solely as entertainment and never as a method to systematically earn money, pay off debts, or solve financial problems.
• Always play only with amounts of money whose loss you can financially afford without affecting your living expenses, family obligations, or savings.
• Never try to "win back" incurred losses by risky increases in stakes or extended sessions. This behavior almost always leads to a worsening of the situation.
• Always keep a close track of how much time and financial resources you invest on the platform.
• Do not play if you are under the influence of alcohol, medication, or illegal substances, as these severely impair your judgment and impulse control.
• Do not use gaming as an escape mechanism to deal with stress, depression, loneliness, or negative emotional states.

Fruit Million provides you with an advanced suite of control tools directly in your account settings. These mechanisms are designed to give you complete autonomy over your behavior. We strongly recommend proactively setting up these limits before you start using our services.

Deposit Limits With this tool, you can set the maximum amount of money you can deposit into your account within a specific period (daily, weekly, or monthly). Once this limit is reached, our system automatically blocks any further deposit attempts until the end of the set period. A reduction of the limit takes effect immediately, while an increase only comes into force after a legally required cooling-off period.

Loss Limits In addition to limiting deposits, you can precisely define how much of your deposited balance you are allowed to lose over a defined period (day, week, month). This limit is based on the initial account balance minus winnings. As soon as the net loss reaches the set limit, further participation in the services will be temporarily suspended.

Session and Time Limits Time management is a critical factor. With the session limit, you can define the exact maximum duration in minutes or hours that you wish to remain continuously logged into your account. Shortly before this time limit expires, you will receive a visible system warning. Once the time has elapsed, you will be automatically logged out by the system for security reasons.

Time-outs If you feel you need a short, controlled break to reflect on your habits, you can activate a "Time-out". This feature temporarily blocks your account for a selectable period, which can range from 24 hours to several weeks. During this cooling-off period, you cannot make deposits or access the games.

Self-Exclusion Should you realize that your gaming behavior is becoming problematic and you need a longer or permanent detachment, we offer a formal self-exclusion procedure. You can completely exclude yourself from the platform for a specified period (e.g., 6 months, 1 year, or longer). During an active self-exclusion, your account will be fully deactivated, all outstanding balances will be paid out according to our GTC, and you will be removed from all marketing and promotional mailing lists. A self-exclusion cannot be revoked under any circumstances before the agreed period expires.

Permanent Account Closure Regardless of the tools mentioned above, you have the unrestricted right at any time to contact customer service and request an immediate, permanent closure of your account, without having to provide specific reasons.

It is crucial to maintain absolute honesty with yourself. The following behavioral patterns could be serious warning signs that you are losing control:

• You conceal the true extent of your gaming activities or financial losses from family members, friends, or colleagues.
• You regularly play longer or invest more money than you originally intended.
• You systematically borrow money from others, overuse credit cards, or sell personal belongings to finance platform usage.
• You experience strong restlessness, extreme irritability, or mood swings when you try to limit or completely stop gaming.
• Your performance at work or in studies suffers significantly, or you neglect personal relationships and social obligations in favor of the platform.
• You use the platform as a primary means to escape anxieties, emotional stress, or frustrations.

If you identify one or more of the above warning signs in yourself or someone close to you, prompt action is essential. We strongly advise you to stop using the platform immediately and seek external, professional help. In many countries, there are government-sponsored and independent aid organizations, therapists, and self-help groups that offer absolutely confidential, free, and specialized counseling for individuals with problematic gaming behavior. Do not hesitate to use these essential resources.

If you share your computer, tablet, or smartphone with individuals under 18, it is your absolute responsibility to ensure that they do not gain access to your Fruit Million account. Do not use the "Remember password" function carelessly and make sure you log out completely after each session. Furthermore, we strongly recommend that parents and guardians install specialized filtering software or parental control programs that can reliably block access to unsuitable websites and online services at the device level.

Fruit Million is committed to a proactive approach. Our customer service representatives receive specialized training to understand the principles of responsible gaming and to recognize signs of potentially problematic behavior in communication with users. We also employ internal monitoring protocols to identify conspicuous, highly risky transaction patterns. In cases of extreme anomalies, we reserve the right, in the interest of player protection, to intervene preventively, enforce limits, or temporarily freeze accounts to allow for an evaluation of the situation.

To always offer the best and most up-to-date protection, this document is regularly reviewed and can be updated as needed to reflect new scientific findings, technological innovations, or changed legal requirements. The currently valid version is always available on this page.

Should you require assistance with setting up limits, have questions about self-exclusion, or wish for further information on responsible gaming, our trained support team is always at your disposal with the utmost discretion.

Email address for support: [email protected] Phone contact: +49 30 12345678 Postal address of administration: Friedrichstraße 123, 10117 Berlin, Germany